ChironAI™ OM · for front desk, intake and office staff
The front desk is where a workers’ compensation case is won or lost on paperwork. Chiron reads, sorts, matches and checks so your team handles exceptions instead of every page.
What Chiron does · Office and front desk
The front desk is where a workers' compensation case is won or lost on paperwork: the right patient, the right claim, the right network, the right records, on time. Chiron reads, sorts, matches and checks so your team handles exceptions instead of every page.
Ordered by what they return: revenue first, then errors avoided, then time saved.
Chiron runs the industrial-injury eligibility determination: predesignation, Medical Provider Network lookup and pathway guidance. It keeps every version, shows when a determination is stale, and lets staff escalate a case to an administrator.
Administrative work
Record a carrier's denial of a claim. If it is a compensability denial, Chiron marks the case as med-legal and opens the Labor Code §4060 QME panel request for you.
Administrative work
When a case settles outside your clinic, upload the claims administrator's notice and Chiron reads it to propose the settlement type and effective date for you to confirm, then blocks workers' compensation billing on the claim from that date.
Documentation and recordsAlso for Billing
Every five minutes Chiron flags appointments past their slot as late or a probable no-show. When you mark a no-show, Chiron drafts the ML200 missed-appointment charge where it applies.
Scheduling
When a panel QME is replaced or cannot be scheduled in time, Chiron produces a summary of the panel's history and scheduling effort against the five Vázquez good-cause factors, built only from what was recorded.
Laws, rules and deadlinesAlso for QME/AME
If a panel's scheduling window is exceeded after handoff to the evaluator, Chiron alerts you with the five Vázquez factors that bear on whether the evaluator can be replaced.
Laws, rules and deadlinesAlso for QME/AME
Chiron shows when a closed case is blocked from further clinical work or billing, why and from what date, and lets a coordinator record a documented exception where one applies.
OtherAlso for Billing
The charges your scheduling actions trigger are drafted for your billers automatically.
Bills and collections
Register a patient and open a workers' compensation or personal-injury case at check-in. Chiron requires the mechanism of injury, accepts body parts and ICD-10 codes, and runs a setup checklist that shows what is still missing on the case.
Administrative work
On any case screen Chiron tells you up front when you have no access or read-only access and gives you the next step: manage access if you are an administrator, or a ready-written request to the case owner with no patient details, naming the administrators who can grant it.
Chiron suggests case facts from the patient's intake, such as employer or date of injury, for staff to accept one at a time, never replacing a value the case already holds; "Not sure" answers go on a to-confirm list.
Administrative work
Every week Chiron copies the State of California's public Medical Provider Network list into your clinic's records, so the carrier and network you pick at intake are current. Employer-to-carrier mappings and carrier search are built in.
Administrative work
Questions practices ask
Also on OM
Qualified and agreed medical evaluators
Primary treating physicians and occ-med clinics
Physical medicine and rehabilitation practices
Physicians treating and reporting on personal-injury patients
Owners, administrators and management services organisations
Applicant and personal-injury counsel
Defense counsel, carriers, TPAs and adjusters
Revenue-cycle and billing companies
Billing and collections staff inside the practice
A live demo on a synthetic case — panel, records, report, billing. The AI reasons. The clinician decides.
Tell us the workflow you want to see and who needs to be in the room. A member of our clinical and engineering team replies within two business days to arrange it — a real person, not a sequence.
Talk to our team →What happens after you send it
Prefer to talk now? +1 (949) 200-8668, or email hello@mindhyve.ai.